Last updated 2018-06-23
We're not lawyers and neither are our users, so we've avoided legalese and used a plain English agreement that reads more like an FAQ. Nevertheless, this is a legally binding agreement, and you need to accept it in order to use Proj.email.
Hi! It's us, Simon Bond from Sichbo Interactive — a software business legally registered in Nova Scotia Canada, and Geoff Graham from sunny California USA. Proj.email is not run by some big corporate entity with stock holders or investors hoping to make a bunch of money. Our intention with Proj.email is to provide a service that helps people organise their projects enough to pay its bills and few people's modest wages.
You can e-mail firstname.lastname@example.org at any time for help and if you need to write to us you can do so c/o Sichbo Interactive, BOX 60 Sherbrooke, NS B0J3C0 Canada.
We operate independently with no external partners or data processors other than PayPal who handle our billing.
Proj.email has no claim, interest or ownership over any content that you put into the system. Your account data is private and is treated as such. The account owner controls all data contained in it and can delete it at any time.
The following things are prohibited:
We're obligated to cooperate with Canadian law enforcement should a request for account information arise.
Proj.email is what's commonly referred to 'Software as a Service'. It allows you to manage projects through our website by passively organising emails and tracking progress. It is not an individual piece of software that is downloaded or 'sold', but rather we offer you a license to use our site in exchange for a small monthly fee. Your fee helps to cover our hosting, support and development costs.
It should be available to you when you need it 99% of the time. We've carefully designed Proj.email to be as fault tolerant as possible. Specifically we run our servers in what's called a high-availability configuration which consists of multiple stand-by computers waiting in the wings to take over if one computer fails. If something goes wrong, the system automatically attempts to reconfigure itself to stay online. In the event of an outage some data may momentarily enter into a 'read-only' mode whilst our servers reconfigure themselves. Should the need arise we can also manually intervene to get things working normally again. We will endeavour to get things back to normal for you with minimal delay.
In spite of all the fail-safes and efforts, things can still go wrong. By using the service you accept that it may go down sometimes and that any disruption to your business or project planning cannot be compensated.
Here's how the cancellation process works:
We will make every reasonable effort to avoid a legal dispute with you. But because the world's social contract is this artificially scarce and imaginary thing that we call 'money', sometimes folks because of unfortunate life circumstances can choose to lash out or become unduly litigious. In order to shield ourselves from those unattractive sorts of behaviours, we ask that you agree to the following legal tidbits.
By using Proj.email you agree that your sole legal remedy or compensation for any action brought against Proj.email, Sichbo Interactive or its operator Simon Bond in court will be the sum total of your subscription payments. In other words, we are at most willing to provide a full refund in the event of any dispute or legal action.
Because Proj.email is located in Nova Scotia Canada these terms fall under Canadian jurisdiction, and any irresolvable arguments will be hashed out in a court somewhere in Nova Scotia, Canada.
We might need to update these terms if something comes up that we didn't think of. Please check back every once in a while.
If something sounds unclear please e-mail us and ask about it.