Frequently asked questions

Proj.email enables your team to keep collaborating over e-mail whilst it passively organises everybody's discussions. It is designed to be a truly e-mail centric project management solution, saving your team time and improving productivity by not having to login or visit a project management service, or being continually interrupted by services alerting your inbox.

Other project management services looking to collect expensive per-user monthly licensing dues will expound the evils of simply collaborating over e-mail instead of their website — we call nonsense. Just let your team get on with the job and e-mail one another naturally, proj.email can do the rest in the background.

How does everybody know what to work on or see deadlines?
Get a status report by emailing #whatsup in the subject line. A project coordinator simply defines stages, deadlines and assignees. Each team member can then retrieve their list of active or up-coming responsibilities without leaving their mail app by simply shooting a blank message with subject line #whatsup your project's e-mail address.

If people prefer, they may also turn on automated periodic summaries on a daily or weekly schedule that suits them.

For those who wish to do so, they can also visit https://youraccount.proj.email to see all of the e-mails sent amongst everybody on the team, neatly organised into stages within your project hierarchy.
Won't it create a bunch of email and make inboxes messy?
Email becomes messy when there are a lot of automated alerts or noise from web services — so an important design goal with Proj.email was to not increase any participant's email volume beyond what they're already sending amongst team members. It should be as if Proj.email is not even there. For this reason the system never sends your team emails other than login confirmations or on-demand reports.
Does everybody need to login or learn how to use it?
No! Use of the portal by project participants is optional. Participants need not sign in at all to work on a project. At any time they can send a blank email with hashtag #whatsup in the subject line to receive an instant status update. Nevertheless, the project portal provides some handy features such as setting up automated report scheduling, a unified search of everyone's conversations, as well an ability to modify things (if permitted) which participants may want to use.

If participants opt to sign in to the portal there are also no passwords to set up, manage or remember. We do this by authenticating people one-time on any new device through a simple e-mail. This is exactly as secure as all other online services that offer a password reset function — we just eliminate the password.
Will it work with my mail app?
Proj.email is compatible with all e-mail clients. Simply Cc your project's e-mail address and e-mail your team members like you normally would. Use a #hashtag in the subject line to automatically file a new conversation thread under a particular project task or stage. Hit Reply All to keep the project in the loop. That's all there is to it.
How much is it?
Unlimited users and projects are just $39 per calendar month, cancel any time. Here's how our solution compares to some other project organising tools:

Proj.email Basecamp Monday.com ZoHo Projects
Team Training Requirements None — e-mail as usual. Documentation, Classes, Videos Documentation, Classes, Videos Documentation, Classes, Videos
Unlimited Projects Included Included Included Included
Users Unlimited Unlimited $34 (5 users) - $1330 (200 users) $3/user, 25 included
Price $39/mo $99/mo $34+ varies by users $50+ varies by users
Can I take my data with me if I leave?
Of course! Simply go into Account > Export to download an archive of your e-mails in .mbox format for each project as well as a .csv spreadsheet of stages and team member assignments. Even if you don't export your data everybody still has everything on their regular mail servers — Proj.email is a passive mail organiser that compliments your existing email.
Other project management websites charge per-user or costs hundreds of dollars per month — why is Proj.email so cheap?
One of the benefits of people being able to just e-mail normally is that they don't have to be constantly logged into some weird website. The upside of not having to log in means we don't have to deal with heavy web traffic and associated costs as other project management services do, so we've passed that saving along to you.

Proj.email is also fairly easy to use, so we don't have high support staff costs either.
Is Proj.email secure?
Yes! E-mail communications are received by Proj.email over encrypted connections, just as your own mail server would. We're also able to validate DomainKeys Identified Mail (DKIM) which certifies that a sender is not sending e-mails to your project address through an unauthorised mail server. Authentication for the Proj.email website is performed over e-mail as well, so access to accounts is as equally secure as other online services offering a password reset facility.
How easy is it to cancel and do you send me a lot of emails afterwards?
Cancelling is super easy — simply go into Account > Settings > tick Delete my account and expunge all data in 30 days and hit "Save changes".

We will send you an e-mail to acknowledge the cancellation of your account and provide a 30 day window in case you want to reactivate it. We don't believe in pushy sales tactics and will not e-mail you again. After 30 days all of the account's project and email data will be permanently expunged from our servers along with your name and the e-mail address originally associated with the account.
Who owns or controls my data?
Proj.email has no claim, interest or ownership over any content that you put into the system. Your account data is private and is treated as such. The account owner controls all data contained in it and can delete it at any time.

Emails received by the Proj.email service are stored in your private company account and are not shared with any 3rd parties.

We have no external business relationships and do not 'data mine', advertise or otherwise sell your information.
Do you offer discounts for non-profits or government?
Yes! Please reach out and tell us what you're working on. We're happy to provide complimentary accounts to any teams working towards the betterment of society at large.
I have another question.
We're happy to answer your enquiry over email. We'll try to get back to you within one business day, although sometimes much sooner.

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